In order to ensure the quality of after-sales service, improve the technical ability of the after-sales service department members, and increase customer satisfaction. In October 10th, Hebi Huanuo electronic technology limited company held training customer service installation.
Hebi Huanuo Electronic Technology Co., Ltd. as the coal analysis instrument industry leader, attaches great importance to technical training employees, customers, internal staff training includes occupation training, professional training and other external staff.
The main products of the skills training arrangement of knowledge and skills training research and exchange of experiences in product knowledge and skills training, in groups (the fluorine and chlorine of high precision microcomputer calorimeter, refrigeration apparatus, automatic azotometer) three product project training in each small group under the leadership of the whole the training process of fast paced, high skill level outstanding team. The development experience of communication links, the company R & D department staff and customer service installation and commissioning personnel for the full communication and exchange, we discuss with each other, the atmosphere was warm, the R & D departments and their accumulation in many years of work experience to participate in the training of personnel in sac granted, share a lot of usual training materials and training in middle school the course is not something. Through this training, we not only see some of the shortcomings of their own existence, at the same time customer service installation and commissioning personnel based on their rich experience, combined with customer feedback, provide a number of suggestions for equipment development and improvement, has also been recognized and endorsed the R & D personnel.
Through the customer service installation and debugging skills training is not only for customer service installation and commissioning personnel a comprehensive system of learning new knowledge, is more important in the assessment of each participant is able to learn new technology and mastery in the future work, so as to enhance the service quality of customer service team, to promote the development of the instrument conforms to Huanuo industry development direction high precision products has laid a good foundation.